Document Imaging Solutions software uses PDF based document imaging system.

Increase you front desk staff's productivity by 25%, make handling routine calls to your nursing staff easy, and create happy and satisfied patients.

One of the inherent advantages of our document imaging system is that patient files can be retrieved instantly so that your staff will never have to leave their desk. When a patient calls the office, your staff is able to instantly pull up the patient's file on their computer screen and answer the patient's questions.

They are able to provide the needed information on the first call without putting the patient on hold as they go to find the file. This eliminates the agitation that is an everyday occurrence in most medical practices.

Prescription refills

When a patient or pharmacist calls about a prescription refill, the call is transferred to a nurse. The nurse can instantly pull up the patients file on any computer in the office and quickly handle the request.

Consultation with other's in the practice

With our document imaging system, when there is a question about a patients chart, other staff members can be consulted without ether party having to leave their desk. This results in less disruption and an improvement in the workflow of the office.

Telephone appointments

When a patient calls to schedule an appointment the receptionist immediately pulls up the patients file on her computer screen. With instant access to the file she is able to see how much time is needed for the appointment and handle the task quickly without having to put the patient on hold.

This can result in an increase in the productivity of your front desk staff of 25% or more.

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